REDARC has announced the introduction of a new REDNetwork program – a national network of auto electrical focused trade businesses who have been certified by REDARC to install REDARC products.
REDARC has formalised existing relationships with expert auto electricians who offer a wide range of services in the market. REDNetwork points customers in the direction of businesses which can source and fit product all under the one roof.
The program is membership based, so businesses pay an annual fee and receive a range of benefits including customer referrals, product training and extended warranty.
The ethos of the REDNetwork is to respect the individuality and ownership of member businesses and provide a ‘REDARC Team’ environment that encourages collaboration and customer service excellence.
REDARC’s managing director, Anthony Kittel, said the initiative offers a real point of difference in the market:
“Our pillars of success have been formed by continuous innovation, a passion for learning and a team-based culture shaped by collaboration and quality.
“At the core of everything we do is the customer.
“We are committed to achieving 100% customer satisfaction through service excellence and continuous improvement.
“It is for this reason that we have established the REDNetwork across Australia and New Zealand”.